Authentic Japanese skincare: direct, reliable and with no hidden customs fees
Welcome to TONBŌRA, a direct delivery service for authentic Japanese cosmetics and pharmacy formulas, from Tokyo straight to Europe.
Anyone who has tried ordering cult Japanese products from Asian marketplaces has run into the same problems: months of waiting for a parcel at sea, sudden duties and service invoices from Correos on delivery, or a parcel sent back to the sender over the smallest mistake in the declaration.
We created TONBŌRA to make buying premium skincare transparent, fast and legally flawless.
How it works
TONBŌRA is your personal purchasing and delivery agent in Japan. We combine direct access to the local market with carefully planned air logistics:
Freshness guaranteed, new releases first
We do not keep cosmetics in European warehouses for months. Orders are put together directly through authorised distributors in Japan. You receive original products from current batches and fresh seasonal releases that are not yet in European retail.
Direct air freight every week
Instead of scattered shipments by sea, all customer orders are consolidated every week in Saitama (Japan) and sent on direct cargo flights. This means careful transport and no long waiting in storage.
The legal IOSS green channel
The platform is fully integrated with the EU digital declaration system IOSS (Import One-Stop Shop). European VAT at the rate of your destination country is calculated and paid strictly at checkout, and the basket is kept under the 150 euro duty-free threshold. Your parcel clears Spanish customs through the electronic "green channel": no inspection delays, no manual declarations and no unpleasant invoices on delivery.
Delivery to local lockers
After customs clearance your parcel arrives at a parcel locker in your neighbourhood (InPost or a partner network). You simply collect your order with a code at a time that suits you.
Who is behind TONBŌRA
TONBŌRA is an officially registered trademark and service run by Olga Makarevich, a registered sole trader (Autónomo) in Valencia, Spain.
All operations and finances are run in full compliance with the requirements of the Spanish tax authority (Agencia Tributaria) and European Union e-commerce rules. We take care of the bureaucracy, the logistics and the authenticity checks, so you can discover the best of Japanese skincare without stress or uncertainty.
For any questions about ingredients, the schedule of the next flights or the status of your delivery, our team is here: info@tonbora.com
